Managed Live Chat

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Get Live Chat service reps,
who represent you the best

Capture Leads 24/7

With 24/7 live chat service, our agents can swiftly gather information from online visitors and qualify potential leads that come to your website, social media or business apps.

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Offer exceptional Customer Support

Our live chat agents are meticulously trained to understand your business and clients. This knowledge transfer enables them to deliver the finest customer service tailored to your specific business needs.

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Select your Industry

Our Chat Agents are

Meticulously trained to deliver unparalleled customer experience

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Managed Chat Service Features

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Chat Window Generator

You can create unique and customized chat windows for your website that resonate with your brand.

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24/7 Availability

Offer round-the-clock chat service in real-time to ensure your business doesn't miss any customer queries or leads.

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Pro-Active Chat

Automated proactive greetings improve customer engagement by welcoming every visitor to your website with a friendly 'hello.'

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Re-engagement

Customers are sent customized greetings that personalize their website experience based on real-time insights.

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Multilingual Chats

Multilingual live chat in 4 different languages, which helps expand global reach and cater to a diverse customer base.

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BI Reports

We empower you to make more well-informed business decisions with our Business Intelligence reports which give detailed analytics and data-driven insights.

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Intelligent Chat Routing

Provide a smart routing system that optimizes chat efficiency by automatically guiding chats to the best-suited agents. 

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Lead Alerts

Every time a lead is identified on your website, you will be instantly informed via SMS and/or e-mail, as per your preference.

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Chat2SMS

Chat2SMS enables customers to carry on conversations with the business through SMS on their mobile devices.

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Real-time QC

Seamless service provision with real-time quality control on chats, enabling swift assistance for chat agents during interactions.

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Facebook Integration

Our chat solution can be integrated with Facebook Messenger so that all your customer queries can be handled in a seamless manner.

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WhatsApp Integration

Our WhatsApp integration facilitates direct communication with customers on one of the world's most widely used messaging platforms.

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Instagram Integration

Integrate instagram with our chat solution. Your customer queries can be handled in a seamless manner.

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