Find support for your Videotron services and products

Looking for information or a solution to a problem? Quickly find helpful information right here!

Due to the Canada Post strike, the delivery of your invoices by mail may be delayed. However, you must ensure that payments to your account are made within the usual timeframe. We invite you to view your invoice online, available at all times in your customer center.

illico+

Get the new illico+ platform

illico+ is Club illico and Vrai rolled into one, offering an impressive array of on-demand French-language video content, including original productions, recent movies, and exclusive series. Find out how to get illico+.

Your Videotron platforms

Contact us
By chat, by phone or in person

Check out these blog articles

The fireplace is back!

You’ve been looking forward to this moment: the ever-popular Stingray Naturescape fireplace is finally back! This heartwarming fireplace is sure to bring some coziness to your home.

What to watch on illico+

illico+ is now on your screens! Check out our new fall lineup of must-see originals, exclusive series, recent movies, and documentaries on your content platform.

Night photos with a cell phone

Check out our tips for taking stunning night shots with your phone, and find out which mobile devices tackle low-light conditions best.