How can we help?

Choose from our extensive Knowledge Base, YouTube videos & Guides.

Click here to check if your service is impacted by Planned work or an Outage

What would you like some help with?

Getting Started

Getting Started

Additional Features

Additional Features

Fix in Issue

Fix an Issue

WiFi

WiFi

My Account

My Account


Popular Guides

CityFibre Manual Setup
Upgrading to Full Fibre
Digital Voice

Why not check out our 'How to' YouTube  Channel? 

Here you will find quick and easy to follow guides and tips so that you can get the most out of your Zen service.

Why not check out our 'How to' YouTube  Channel? 

How to
Here you will find quick and easy to follow guides and tips so that you can get the most out of your Zen service.

Broadband Guides & Information

Need help and advice on buying and using your Zen broadband? You've come to the right place.

You'll find a tonne of helpful guides and information to demystify and simplify the different types of broadband as well as help with getting the best from your home WiFi.

Guides & Information

Broadband Guides & Information

Need help and advice on buying and using your Zen broadband? You've come to the right place.

You'll find a tonne of helpful guides and information to demystify and simplify the different types of broadband as well as help with getting the best from your home WiFi.

App Store Zen App Download

Why not download our Zen App?

Google Play App Download
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Phone | Zen Internet
Zen Internet - Home SalesSales
01706 902573
Phone | Zen Internet
Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001